Your Google reviews — answered from the system
Connect the agency’s profile once. New reviews arrive with a notification, you reply from here and the reply appears on Google. Beside them — how many people called, asked for directions or opened your site from the profile.
Try the path of one review
A demo with made-up reviews and numbers: a new review, the reply from the system and what the profile brings in a month.
- Rating
- 4.8 ★
- New review
- —
- Reply
- —
- Latest post
- —
- DKDimitar K. · ★★★★★“Quick and fair.”Answered
- No review left unanswered
A notification for every new one, and those with 3 stars or fewer are counted separately — so you see them first.
- Reply without logging in to Google
Write the reply in the system — up to 4,000 characters — and it appears under the review on Google.
- Reviews on your site too
The “Google and Facebook reviews” section on your site shows the reviews already synced — with no paid Google services.
Your Google profile from the system
All reviews in one place
The rating, the count and which ones await a reply — with an “Unanswered” filter.
New-review notification
On the bell and the phone, to the people who run marketing. Low ratings are counted separately.
Calls and directions
How many people called, asked for directions to the office, opened your site or saw the profile — over the last 30 days.
New properties as posts
Through social channels, new properties go out as an “Update” on your profile — with a photo and a button to the listing.
Once — and the profile is in the system
Your own Google Cloud project
The project is the agency’s. You enable the Business Profile APIs — the button in the system opens the exact page.
An API access request
The “Basic API Access” form is sent once; Google’s review takes 7–10 working days. The profile must have been verified for at least 60 days.
OAuth client — “In production”
The client comes from your project. Publish the consent screen — in “Testing” mode Google cuts access after 7 days.
Connect the profile
Sign in as owner or manager and pick the location. While Google approves, the system checks by itself every 3 hours and lets you know.
Google Business Profile at a glance
- Connection
- OAuth through the agency’s own Google Cloud project
- Sync
- Every 3 hours — reviews and daily metrics
- Replies
- Written in the system, up to 4,000 characters, and published on Google
- Metrics
- Calls, website clicks, directions and impressions — 30 days
- What you need
- A profile verified at least 60 days ago, and its owner or manager
Terms and access approval belong to Google and may change.
Frequently asked about Google Business Profile
How soon does a new review arrive?
The system syncs the profile every 3 hours. New reviews arrive with a notification, and those with 3 stars or fewer are counted separately.
Does our reply appear on Google?
Yes. You write it in the system — up to 4,000 characters — and it’s published under the review on Google.
Why do we need our own Google Cloud project?
Google grants Business Profile API access to a project. The project, the keys and the approval are the agency’s, with no middleman. The steps are in the system itself, with the addresses ready to copy.
How long does connecting take?
Setup takes minutes; Google’s access approval takes 7–10 working days. Until then the system keeps checking and lets you know as soon as the profile connects.
Can our Google reviews show on our website?
Yes. The “Google and Facebook reviews” section uses the reviews already synced — with no paid Google services. With no reviews the section doesn’t show.
Why did access stop after a week?
Because the project’s consent screen is in “Testing” mode — then Google cuts access after 7 days. Publish the app and connect again; the system tells you exactly that when it happens.
The other channels — from the same place
Answer every review without opening Google
In the demo we show you the “Google profile” page with made-up reviews and numbers.
